Shipments and OperationsIn order to provide accurate and timely data to our customers, we compile information on every shipment that moves through our system. This information, including handwritten material, printed documents and electronic data, is considered a company asset. Access to this information is restricted to authorized individuals. We utilize systems security safeguards to protect against unauthorized access and loss of electronic information.
Customer InformationAirborne does not sell, trade, or rent any information about specific customers to third parties for marketing purposes. This includes Airborne account numbers, names, addresses, phone numbers and email addresses.
Web Site SecurityAirborne Express places security controls on both the content coming into our corporate web site, and the information we disseminate. The Airborne Express web site gives our customers immediate access to information about their shipments and Airborne's services. We realize customers want information about them to remain confidential.
Your usage of Airborne's web site may be tracked to help us continue to improve the site, for problem solving purposes, or as a part of an aggregate profile of usage of the site. Your individual usage information will not be shared with outside parties.
Systems on Customer PremisesThousands of Airborne Express customers use Airborne shipping systems such as LIBRASM and LIGHTSHIP® to send shipments each day. When these systems are installed at a customer's premises, they may contain the customer's profile and shipment data. We encourage customers concerned about the security of the information contained on these systems to protect them by using physical access controls.