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SEATTLE -- March 19, 1996
R.J. Reynolds (RJR) recently awarded Airborne Express its Exceptional Performance Award for outstanding service by a carrier.

To earn the award, Airborne scored higher than a 95 percent rating in the following areas: Service performance; Equipment availability; Expeditious handling of claims; and Timely reporting

The Exceptional Performance Award was presented to only the top performers of the carriers that do business with RJR.

"Our standards are high," said Vicki Boles, RJR's director of quality programs, "but Airborne has consistently met - and surpassed - them. We count on them to move some of our most important shipments."

"We maintain a customer-intimate approach to doing business," said Airborne Executive Vice President of Sales and Marketing Kent Freudenberger. "For RJR, we actually place Airborne employees on site to help them process their largest shipments."

Celebrating 50 years of providing shipping and logistics solutions for business, Airborne Express, continues to be a leader in the shipping industry. It serves the air express, air freight and ocean freight needs of corporate customers with the delivery of time-sensitive documents, letters, small packages and freight across the U.S. and to more than 200 countries. The company offers same-day, next-day, next-afternoon and second-day delivery options and is in its fifth decade of providing international services.


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