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Frequently Asked Questions
 
(Note: all questions refer to services within the United States only)
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Ive never shipped with Airborne Express before. How can I open an account?
The fastest way to open an account is by calling 1-800-AIRBORNE (1-800-247-2676). A Customer Service representative will be glad to set up your new account and help you start shipping.
 
My shipment requires special handling and packaging, can you help?
Airborne has built its niche as a customer intimate express carrier on its ability to meet and exceed customer expectations. If you have any shipping questions or problems, our Customer Service representatives are always available at 1-800-AIRBORNE (1-800-247-2676) to provide solutions.
 
How can I order additional shipping supplies and pre-printed airbills?
Please call Customer Service at 1-800-AIRBORNE (1-800-247-2676). They will be glad to take your order for any shipping supplies or pre-printed airbills.
 
Where can I find shipment rates on your web site?
Because Airborne offers variable shipping rates depending on the volume and type of shipping customers choose, we currently do not post specific rate information on our web site. If you would like a price quote, or a rate sheet listing our standard small business rates, please call Customer Service at 1-800-AIRBORNE (1-800-247-2676). Airbornes flat-rate pricing structure provides competitive rates, regardless of shipment destination, that are usually lower than our competitors.
 
What career opportunities currently exist at Airborne Express? Where should I send my resume?
First check out the career opportunities listings here on our web site. Jobs in our Information and Technology Services (ITS) group at our corporate headquarters in Seattle are listed together. Job listings for our largest operating division, Field Services, include supervisory openings nationwide. Information about driver and agent positions can be obtained by contacting any of our more than 250 stations in the United States. Were listed in your local white pages, or call us at 1-800-AIRBORNE (1-800-247-2676). For information about jobs in our Sales division or for non-ITS positions at our Seattle headquarters, please contact:
Airborne Express
HUMR, Recruitment Division
P.O. Box 662
Seattle, WA 98111-0662
Our airport, flight crews, aircraft maintenance operations, and sort center in Wilmington, Ohio are part of our wholly-owned subsidiary, ABX Air, Inc. For more information about careers with ABX Air, Inc., please contact:
ABX Air, Inc.
Employment Department
Airborne Air Park
145 Hunter Drive
Wilmington, OH 45177-9390

 
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